14.1 All personal information that We may collect (including, but not limited to, your name and contact details) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights and Our obligations under that Act. section 16. If We are unable to help, you also have the right to lodge a complaint with the UKs supervisory authority, the Information Commissioners Office. required to submit or allow for the collection of certain data. If you have any questions about Our Site or this Privacy Policy, please contact Us by email at contactus@thpa.co.uk, by telephone on 020 3440 8390, or by post at Trafalgar House Pensions Administration Limited, Trafalgar House, PO Box 119, Blyth NE24 9EN. You have the right to ask for a copy of any of your personal data held by Us (where such data is held). You do not have to allow Us to By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. The acquisition of the 13pc stake will give BTPS's representatives at Hermes GPE a seat on the board of Thames Water. 4.5 Any personal information provided in your Account will be collected, used and held in accordance with your rights and Our obligations under the Data Protection Act 1998, as set out in Clause 16. Please contact Us for more details at contactus@thpa.co.uk, or using the contact details below in section 16. 18.2 If you are a pension scheme member, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency. Our Site, www.myworkpension.co.uk, is owned and operated by Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. He says that the changes were contrary to legislation. You do not have to allow Us to use these Cookies, as detailed below, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with Google Analytics is a web analysis service provided by Google Inc. (Google). 7.1.4 you must not use Our Site in any way, or for any purpose, that is intended to harm any person or persons in any way. 12.5 You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. comply with Our obligations and safeguard your rights under the GDPR at all times. Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. Links to other sites may be included on Our Site. 10.5 We make reasonable efforts to ensure that Our Content on Our Site is complete, accurate, and up-to-date. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately. the use of this Application, to prepare reports on its activities and share them with other Google services. understand it. Protection Regulation (GDPR); means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015; and. Certain of these Cookies may be placed immediately when you first visit Our Site and it may not be possible for Us to obtain your prior consent. Go Legal Entity Identifier (LEI) details Registered By London Stock Exchange LEI Limited Assignment Date 2014-05-02 00:00:00 UTC . 8.2 You may not link to any page other than the homepage of Our Site, www.myworkpension.co.uk. Your data will only be stored within the European Economic Area (the EEA) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Please ensure that your query is clear, particularly if If you require pension illustrations or quotations for financial advice or decision-making purposes, you must contact us directly to request guaranteed documentation and you should not rely on the information published on Our Site for this purpose. 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN. You will be responsible for any loss or damage suffered by Us as a result of such breach. Our Site may place and access certain first party Cookies on your computer or device. These policies are incorporated into these Terms and Conditions by this reference. If We are unable to help, you also have the right to lodge a complaint with the UKs supervisory authority, the Information Rights with respect to automated decision making and profiling. For more information, see section 15.9. Thames Water plans to close both of the DB schemes by March 2020. Changes to these Terms and Conditions. If We are unable to help, you also have the right to lodge a complaint with the UKs supervisory authority, the Information Commissioners Office. 15.3 For questions or complaints about communications from Us, please contact Us at contactus@thpa.co.uk. The inclusion of a link to another site on Our Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them. Certain features of Our Site depend on Cookies to function. In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. If you do not agree to comply with and be bound by these Terms and Conditions, you must stop using Our Site immediately. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 13, above). 14.2 We may use your personal information to: 14.2.1 Provide and administer your Account; 14.2.2 Reply to any communications you send to Us; 14.2.3 Send you important notices, as detailed in Clause 15; or. If you are a business user, We accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage. Your email address might also be added to this list as a result of signing up to this Application or after making a purchase. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account). or all of the following data. Apply directly to the company at https://www.thameswater.co.uk/help/account-and-billing/financial-support Print: You can choose to delete Cookies at any time however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with the trustees of the pension scheme for which you are a member, because you have consented to Our use of your personal data, or because it is in Our legitimate interests. Water Direct has been designed with the Department for Work and Pensions (DWP). Our USS first became an investor in Thames Water in 2017, attracted by the opportunity to support the long-term investment needs of the business. Our Site. Thames Water is the UK's biggest water and wastewater services provider and its DC scheme has about 5,000 members. 8.1.4 you do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it. Respondent: Thames Water Pension Trustees Limited, Our phone lines are open from 10.00am to 2.00pm Monday to Friday, 10 South Colonnade E14 4PU, The Thames Water Pension Scheme (CAS-41042-H8M7), about whether you thought this page was helpful, Royal London Personal Pension Plan (CAS-55550-R6C4). Thames Water is the UK's largest water and wastewater company. 4.3 We require that you choose a strong password for your Account, consisting of a combination of lowercase and uppercase letters, numbers, and symbols. to pay My Work Pension Thames Water Pension Scheme Thames Water Pension Scheme - Statement of Investment Principles (SIP) Statement of Investment Principles Thames Water Pension Scheme - Implementation Statement Implementation Statement Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. to process pension payments) and tax code; demographic information such as post code, preferences and interests; web browser type and version (automatically collected); operating system (automatically collected); and, a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to (automatically collected). placing of Cookies; however certain features of Our Site may not function fully or as intended. Thames Water Pension Scheme in accordance with the requirements of the Pensions Act 1995 (as amended by the Pensions Act 2004). In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account). The law says we must have one or more of these reasons: A legitimate interest is when we have a business or commercial reason to use your information. risk by allowing them. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003. Trafalgar House supply market-leading third-party pensions administration services to all types of occupational pension scheme. obligations of the third party under the law. You may still block these cookies by changing your internet browsers settings Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. 5.6 Subject to sub-Clauses 5.3 and Clause 7 (governing User Content) you may not otherwise reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content or any other material from Our Site unless clearly given express permission to do so. These Cookies Use of Our Site is also governed by our Cookie policy and Privacy Policy. supplying you with email newsletters, alerts and invitations to events that you have subscribed to (you may unsubscribe or opt-out at any time by following These may include payment processing, search engine facilities, address tracing or identity verification service providers. identifiers such as your National Insurance number, pension or member reference number and employee number (where applicable); employment details such as your earnings, length of service, employment and career history, recruitment and termination details, absence record, job title We will not be liable for any unauthorised use of your Account. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law. In this case, it means personal data that you give to Us via Our Site. We may sometimes contract with third parties to supply services to you on Our behalf. Certain of these Cookies may be placed immediately when you first visit Our Site and it may not be possible for Us to obtain your prior consent. If you are a business user, We accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage. as detailed below in section 15.9, but please be aware that Our Site may not work as intended if you do so. 3.3 Access to Our Site is provided as is and on an as available basis. We do not require any further consent The analytics service(s) used by Our Site use(s) Cookies to gather the required information. Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. These may help to prevent you receiving Specifically, We may use your data for the following purposes: supplying you with email newsletters, alerts and invitations to events that you have subscribed to (you may unsubscribe or opt-out at any time by following the unsubscribe links provided or by emailing us at contactus@thpa.co.uk; With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message and post with information and news on services. The individual pension scheme to which you are a member will have its only Privacy Policy which you should refer to for more information about how your data is 4.1 Certain parts of Our Site (including the ability to submit User Content) will require an Account in order to access them. Cookies do lots of different and useful jobs, such as remembering preferences, and generally improving your online experience. 11.6 Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law. 12.2 You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks. preferences, and generally improving your online experience. Separately, over the year to March 31 2021, one of the schemes reallocated some of its assets from a diversified growth fund to corporate credit. Intellectual Property Rights and Our Site. managed. You may, if you wish, deny consent to the Allow for the collection of certain data in section 15.9, but please be aware that Our Content Our... 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