Bikonit would arrange for and cover the return shipping fees. Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us. SALE NEW . Add To Cart. Always contact customer service at 1 970 949 3261 or info@wildsyde.com Exchanges are accepted upon receipt of the original bike in perfect condition, professionally disassembled and in the original packaging, freight prepaid and fully insured. This warranty does not include consumables or normal wear and tear parts after 30 days including but not limited to wheels, pedals, chain, spokes, tires, tubes, brake pads, and grips. Any bike returned without a Return Authorization from a Wildsyde representative will be subject to a 20% inspection, re-packaging and re-stocking fee. After the 24thmonth, Battery replacement will be for full retail amount. We will deduct all additional fees resulting from refused international shipments from your refund. The battery is sealed and cannot be opened or fixed. Have the driver sign both copies of the delivery receipt in his full name (not initials or nicknames). Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer. If you would like to speak to a technician by phone, include your phone number on the ticket and request the technician to contact you. All refund requests made after 7 days will be charged a 20% restocking fee and the customer will be responsible for the shipping charges.. (71) Compare Product. They actually called me offering to help! You will be responsible for paying for your own shipping costs for returning your item. 1 product rating About this product. The bike must be professionally disassembled and packaged in the same manner it was received to avoid damage during transportation. _________________________________________________________________. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. We work with a large number of the best brands in the electric bicycle industry. This limited warranty does notapply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration,modification, accidents, or other improper use. Please note that this can take up to 24 hours. Includes customs & duties fees. ELECTRIC WHEELS will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. Most all orders will ship the same day as ordered if the order is submitted before 1 pm PST. Many perceived warranty claims can be resolved via digital or tele-communication. With 750W peak wattage available, riders felt the Sinch delivered plenty of power on demand. Locate the plug on the motor wire near the rear fork and reconnect it. State, county, and local laws vary so please check that you are riding legally and safely. The ELECTRIC WHEELS Limited Warranty does not cover or apply to any ELECTRIC WHEELS product used for rental or commercial purposes unless the specific product is designated, labeled or marketed by ELECTRIC WHEELS as acceptable for rental or commercial use. Warranty : 60 Months. If this service is not purchased, we will not be responsible for packages that have been left at the recipient's door and consequently lost and/or stolen. Refund will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit. Spare battery for Discovery and Discovery X5 Electric Bikes. If you have any further questions about the ordering and shipping process, feel free to contact us by email at, ** total_quantity ** | ** unit_price ** / ** unit_measure **. The warranty is currently only valid for first-hand owners at a licensed distributor or retailer. Please be prepared to supply the order number and item number from your original confirmation e-mail, as well as your e-mail address and phone number. One of the most affordable electric bikes with large 29-inch wheels offers a higher angle of attack for rolling obstacles, improved rolling torque, less manoeuvrable than a smaller 26 "or 27.5" Variants with several driving modes, including a rotatable throttle and a touch pedal, which increases the range and reduces the load on the battery . 1,000/ Piece Get Latest Price. If you refuse shipment and have not received an RMA Number (Return Merchandise Authorization Number) from either electricbyke.com or the manufacturer of your product prior to refusing shipment (akaRefusing Delivery), then the return policy will apply AND you will not be refunded for the original shipping costs. ELECTRIC WHEELS products are warranted to the original retail purchaser, when purchased directly from an authorized ELECTRIC WHEELS reseller, to be complete and free from defects in materials and workmanship in the frame and components, except for tires and inner tubes and batteries, for a period of: Warranties are limited to replacement of parts and/or products determined by ELECTRIC WHEELS, at its sole discretion, to be defective. Qty. According to a market overview, in 2017, the electric bike market size was at 16 billion. The battery will not charge unless it . Warranty does not apply to shipping or transportation damage. If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the ship back expenses if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer. It's. Customer is responsible for returning merchandise at their own expense. Damage due to external forces, such as traffic accidents, collisions, impacts, being caught between large objects, transportation damage, misuse, falling over, falling into roadside ditches, other accidental collisions, or any other unavoidable factor. The warranty is exclusively offered to the original purchaser. Please contact an authorized Dealer or ELECTRIC WHEELS Customer Service directly with any parts and repairs questions atservice@ewheelsdealers.com. You maycontact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailingccare@allcomfg.comto obtain rates for those shipments. Do not assemble your bicycle until you hear back from us regarding any missing or damaged parts. Green Bike Electric Motion LLC warrants that all new Green Bike Electric Motion LLC electric Bicycles and main components therein sold by an authorized Green Bike Electric Motion LLC retailer are warranted to the original retail purchaser against manufacturing defects in materials and/or workmanship for a period of one (1) year from the date of original retail purchase. Frame: 6 months from the day of purchase. Send the return package to the following address:EWheelsRETURNS DEPARTMENT, EWHEELS branded electric bicycles and Mobility scooters :90 days from the date of purchase\. As soon as you place your order, you will receive an order confirmation e-mail. Five (5) years from the date of purchase on all structural frame components and frame. was $999.00. IMPORTANTIf there is significant visible damage to the carton upon receipt, request that the driver note the damage and request a claim be filed with the carrier for damage. Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. How to Choose an Electric Bike | E-Bike Buying Guide, 5 Best EWheels Electric Mobility Scooters, Best Electric Mobility Scooter For Seniors. Replacement batteries and parts are warrantied until the end of the Extended Warranty Period. Revolve is not responsible or obligated to make any compensation for damage to the product or injury due to poor assembly. Replacing batteries is easy and usually takes no tools. Shipping costs are included with any unit going ground to the lower 48 states. Ours came originally with an Exide lead-acid battery . Tires and inner tubes are warranted to be free from manufacturing and material defects for 30 days. After the driver signs, you sign also. Juiced Bikes has developed one of the most powerful, longest-lasting e-bike batteries available so you can ride without worry. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.Please provide us the tracking number.Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. MSRP $895.00 Amazon Contact Dealer. Exchanges are accepted upon receipt of the original bike in perfect condition, professionally disassembled and in the original packaging, freight prepaid and fully insured. current price Now $589.99. Please reach out to us if you need more support. I know that with Tesla the cost was in the R&D and sophisticated BMS. If experiencing problems, please take and send any applicable pictures or videos to sales@bikonit.com. Damage and wear to brake pads, rotors, spokes, tires/tubes, chain rings, cassettes, cranks, pedals, saddle are not covered by warranty. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Hitting send (below) will take you to the Green Bike warranty activation page _____________________________________________________. Next: If you have a Bosch eBike the . As an industry standard, some bikes might have minor cosmetic blemishes due to the nature of shipping. Please try to stay in this range, the timing on this step is important. Put simply, you just will not find this level of expertise anywhere else. This extends your warranty out to 2 years and covers accidental damage. ELECTRIC WHEELS will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. This covers mechanical and electrical parts: including frame, display, PAS, motor, controller, battery and charger. Replacement frame may be from X-Treme scratch & dent stock. QuietKat does not accept direct returns of products sold through authorized retailers. The warranty is subject to proper care for and reasonable use of the bikes. . Charges inside or outside frame. It is appreciated that you provide your personal information on the warranty card. All other components and add ons such as racks will have a one year warranty (Carry bags have no warranty). Those returns aresubject to a15% restocking fee on the purchase price, as well as return shipping fees. Parts included are the battery, motor, throttle, controller, LCD display, wiring, derailleur, hardware, wheel hubs, rims, pedals, kickstand, handlebar components and any other parts mutually agreed to of failed due to a manufacturing defect or quality issue. Essential components include the bicycle frame, electric motor, battery, display console and controller. Next, contact your bank. and in the original packaging. For your safety, it is not recommended that you buy a boxed bike (i.e. Do notreturn faulty parts to Ewheels without prior consent. WE WILL INSPECT EACH BATTERY TECHNICALLY. How to Replace a Tire or Tube Generally speaking, your range will increase at lower speeds. EXTRA POWER ON DEMAND. Here at Olympicbreeze.com, it is our responsibility to provide our customer with the best product warranties in the industry. __________________________________________________________________. We encourage, beg, and plead that you wear a helmet and use appropriate lighting while riding at night regardless of the legal requirements in your particular state. Any item that is returned more than 14 days after delivery. kilogttam 3 yr. ago. Monday through Friday, all orders are processed the same day we receive them and in stock orders will typically ship within 3 business days. We dont guarantee that we will receive your returned item. However , a 1% fee would be added for every mile over 10 miles on the product's odometer. Battery Warranty does not cover defects or damage caused by improper care, charging and maintenance, using a charger not supplied by X-Treme, damage resulting from power surges or water damage. 5 Left Back In Stock. This warranty also does not cover damages caused by not proper assembly and maintenance required by NAKTO E-bikes, including but not limited to proper adjustment of the bike after assembling, proper storage of the e-bike, proper charging of the battery and use of the e-bike. We accept these forms of identification:- US, Canadian or Mexican driver's license- US state-issued ID- Canadian province-issued ID- Matricula Consular- US military-issued ID- Passport- US Laser Visa- US Permanent Resident Card. QuietKat frames come with a lifetime warranty. Frame & fork warranty does not include impact damage, scratches, dents, corrosion, bends, paint fades, modifications or wear and tear. AmericanElectric does not offer this warranty on products purchased from second-hand sellers, non-authorized AmericanElectric dealers, products purchased used, products purchased via outlet centers, etc. ____________________________________________________. Clear All. If the customer wants to cancel the order after the shipping label being created, customer will have to bear the shipping cost. When replacements are required these can be purchased from your local bicycle shop. Name: GM Address: NO.418,Tang Zhi Sha LuRoad, Xinjietown, Xiaoshandistrict,Hangzhou,China Phone:+86-13456856580 Emailaddress:info@eunorau-ebike.com Zipcode:311217 TheE-bikereturnaddress: Name: Amy Address:6585ArvilleStSTEA, LasVegas, NV89118,USA Phone:+17026015552 Email:info@eunorau-ebike.com, _____________________________________________________________. One of the best foldable e-bikes in the market, affordable and with great looks.J. Discovery Battery, Defiant Battery, Electric Bike Parts by Jupiter Bike - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 GO FARTHER Double Your Distance. Keep all packaging and paperwork until the inspection process is complete. Some states may have laws restricting the use of these items on public streets. Jupiter Bike Spare Battery For Defiant Jupiter $399.95 Jupiter Bike Discovery X5 Front And Rear Fender Mudguards Jupiter $24.95 Jupiter Bike Discovery Spare Power Charger, 110v 220v Jupiter $59.95 Jupiter Bike Defiant Fender Mudguard Set Jupiter $49.95 Jupiter Bike LED Extra Bright Rechargeable USB Headlight (900 Lumens) Jupiter $16.95 Ecotric bike Return PolicyEcotric Electric Bicycle Return Policy allows you to return or exchange your electric bicycle once within 30 days from the date of receipt for a refund or exchange. WE WILL INSPECT EACH BATTERY TECHNICALLY. What is not covered by Manufacturers Limited Warranty? If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse.Always follow care and preventive maintenance procedures.Always keep receipts from any services performed to the vehicle by an authorized distributor or service center.The warranty will be voided by any of the following circumstances: Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Orders cancelled after the item has shipped are subject to all standard return policies. We care about our customers and urge you to exercise caution and take necessary safety measures to protect yourself while engaging in cycling. 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